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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcia Crippen

June 4, 2026

5  out of  5
rating by Marcia Crippen
"Dan was knowledgeable, prompt & patient with me during the signing on process. These traits were definitely appreciated. I will recommend him to anyone in need of an insurance agent."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Dan Pfeifer’s Team. "
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cas 1972

June 2, 2026

5  out of  5
rating by cas 1972
"Want an Agent who is honest and tells you what's what. Ask for Brian. Can't go wrong, hes the Man !!!"
We responded:
"Hi Carol, we're delighted to hear about your experience with Brian and our office! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the future. We're here for you anytime! - Dan Pfeifer"
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Andy Earnest

June 2, 2026

5  out of  5
rating by Andy Earnest
"Very personable and helpful service! My rep, Brian, was very easy to work with."
We responded:
"Andy, thank you for your wonderful review! We are so happy you had a great experience with Brian, and he was able to help you with your insurance policies! We look forward to helping you in the future! - Dan 🚙"
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Dylan Christopherson

May 22, 2026

5  out of  5
rating by Dylan Christopherson
"Helped me through my quote and talked me through my policy to find the best coverage while saving more compared to other insurances!"
We responded:
"Dylan, thank you for your great review! We are so happy you had a great experience with our office, and we were able to help you with your insurance policies! We look forward to helping you in the future! - Dan P. 🚙"
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Joe Cline

May 21, 2026

5  out of  5
rating by Joe Cline
"I highly recommend State Farm. My local office Dan Pfeifer in Washington, IL has outstanding customer service and their overall attention to my needs are above and beyond commendable!"
We responded:
"We’re thankful for your feedback, Joe! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Dan Pfeifer"
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Snooky Heger

May 19, 2026

5  out of  5
rating by Snooky Heger
"Adam was so nice and very pleasant to work with my insurance, he answers all my questions and goes beyond them to make sure I have the right insurance that I need. highly recommend!!!"
We responded:
"Hi Snooky, we're delighted to hear about your experience with Adam and our office! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more 5-star experiences in the future. We're here for you anytime! - Dan Pfeifer 🚗"
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Kristina Bradshaw

May 19, 2026

5  out of  5
rating by Kristina Bradshaw
"Always a pleasure to work with"
We responded:
"Thank you for your 5-star review, Kristina! We are delighted to be your good neighbors! - Dan P. State Farm"
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Susan Estes

May 15, 2026

5  out of  5
rating by Susan Estes
"I can’t stress this enough…working with Logan Schumacher was fantastic. He was able to develop an auto policy for both of our vehicles AND save us over $200 per month on our premium. That’s huge!"
We responded:
"Susan, thank you for your positive review! We are so happy you had a great experience with Logan, and he was able to assist you with your auto insurance policies! We look forward to helping you in the future! - Dan Pfeifer 🚙"
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Ashley Venturi

May 13, 2026

5  out of  5
rating by Ashley Venturi
"Heather goes above and beyond every time I have an issue. Always finds ways to help me with my insurance needs."
We responded:
"Hi Ashley, we're delighted to hear about your experience with Heather and our office! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. We're here for you anytime! - Dan Pfeifer"
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Heidi Fahy

May 8, 2026

5  out of  5
rating by Heidi Fahy
"Brian is a wonderful addition to your team and a great asset to State Farm Insurance in general! Changing my insurance company and changing cars was seamless and painless! I look forward to working with him for all my insurance needs going forward."
We responded:
"Heidi, thank you for your great review! We are so happy you had a great experience with Brian, and he was able to help you with your auto insurance policies! We look forward to helping you in the future! - Dan Pfeifer 🚙"
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Nickolas Wilson

May 1, 2026

5  out of  5
rating by Nickolas Wilson
"Brian and the Dan Pfeifer State Farm team were excellent. Brian is very knowledgeable about all insurance options and financial planning. Our expectations were exceeded and our needs were met with friendly, competent, and compassionate service. This team is highly recommended. They are also available and willing to assist when there is a need."
We responded:
"Nicklas, thank you for fantastic review! We are delighted you had a great experience with Brian and our State Farm office! We are happy to help if you have questions in the future! - Dan Pfeifer 🛻"
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Sarah Whalen

April 27, 2026

5  out of  5
rating by Sarah Whalen
"Logan was awesome, super fast and super nice guy!"
We responded:
"Thank you for your review, Sarah! We are delighted to hear that Logan was able to help you with your insurance needs. We are here to help anytime you need assistance in the future! - Dan Pfeifer 🚙"
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Bruno Vicente

April 24, 2026

5  out of  5
rating by Bruno Vicente
"Dan was awesome, would recomend to anybody looking for insurance!"
We responded:
"Thank you for your review, Bruno! We are pleased you had a great experience with our office, and we look forward to continuing to assist you with your insurance needs! - Dan Pfeifer"
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Toni Johnson

April 22, 2026

5  out of  5
rating by Toni Johnson
"Heather was outstanding! She politely and patiently listened to my situation, offered several options with solid reasons for each one, and never made me feel like I was too much of a burden on her time."
We responded:
"We’re honored by your positive feedback, Toni! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Dan Pfeifer State Farm"
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devri deske

April 21, 2026

5  out of  5
rating by devri deske
"Adam knows his stuff and is always very helpful. I want to especially thank Heather for always getting back with me and explaining my options. Her kindness and patience is outstanding. I have been so pleased with rate comparisons and their hometown touch that my children are insured with Adam as well! Thank you for all you do!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dylan Hammond

April 19, 2026

5  out of  5
rating by Dylan Hammond
"Shay and Heather made adding a vehicle I purchased to my policy very easy. In a very timely manner my quote was completed, received, and thoroughly explained on the phone. Adding the vehicle was as simple as calling in, agreeing the quote received, and off the phone in a couple minutes with new insurance cards in my email inbox. These two are phenomenal!"
We responded:
"Thank you for the awesome feedback, Dylan! We're thrilled that you had a great experience with Shay, Heather, and our office. Our goal will always be to provide the best experience, and we love knowing yours was no different. Thank you again! - Dan Pfeifer State Farm"
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KILLZ OPPS

April 14, 2026

5  out of  5
rating by KILLZ OPPS
"I had an amazing experience with my insurance provider. The process was quick, easy, and stress-free. Their customer service team was super helpful and answered all my questions without any hassle."
We responded:
"Thank you for your positive review! We are so happy you had a great experience with our office, and we were able to assist you with your insurance policies! We look forward to working with you in the future! - Dan Pfeifer"
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Mallory Hawbaker

April 8, 2026

5  out of  5
rating by Mallory Hawbaker
"Adam was great to work with switching over my policy! Very personable and answered all my questions. I also am very confident if any questions come up, he or anyone in the office will be there to help!"
We responded:
"Mallory, thank you for your positive review! We are so happy you had a great experience with Adam, and he was able to help you with your insurance policies! We look forward to assisting you in the future! - Dan P. 🚙"
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Nichole Stiger

April 4, 2026

5  out of  5
rating by Nichole Stiger
"Quick, efficient and very professional. BRIAN is the best!"
We responded:
"Thank you for your review, Nichole, it means a lot to us! We are happy Brian and our State Farm office has been able to assist you with your insurance questions, and we look forward to continuing to help you in the future! - Dan P. 🚙"
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Carlos Ruiz

April 1, 2026

5  out of  5
rating by Carlos Ruiz
"Great Conversation i am very satisfied with the details thank you. Carlos"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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anthony miller

March 27, 2026

5  out of  5
rating by anthony miller
"Good communication"
We responded:
"Anthony, thank you for the feedback! We look forward to assisting you with your future insurance needs. - Dan P. 🚗"
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Bobby Burch

March 26, 2026

5  out of  5
rating by Bobby Burch
"I had a great experience working with Brian at State Farm. He helped me secure a much better rate for my vehicles and made the entire process simple and stress-free. Brian was incredibly easy to work with, took the time to answer all of my questions, and made sure I fully understood my options. His professionalism and responsiveness really stood out. I highly recommend reaching out to Brian if you’re looking for someone knowledgeable, honest, and committed to finding you the best deal!"
We responded:
"Bobby, thank you for your great review! We are delighted you had a great experience with Brian, and he was able to assist you with your auto insurance policies! We look forward to helping you in the future! - Dan P."
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Kayla Reese

March 25, 2026

5  out of  5
rating by Kayla Reese
"I highly recommend coming to State Farm for any insurance information or policies. Logan was very patient and explained thoroughly how the policy works and how it can benefit in the long run. All around best experience with a State Farm employee ever!"
We responded:
"Kayla, thank you for your positive review! We are so happy you had a great experience with Logan, and he was able to assist you with your insurance policies! We look forward to helping you in the future! - Dan Pfeifer 🚙"
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Larry Overcash

March 23, 2026

5  out of  5
rating by Larry Overcash
"Fast callbacks and prepared well to get answers to all my questions!"
We responded:
"Hi Larry, thank you for the awesome feedback! We're thrilled that you had a great experience our office. Our goal will always be to provide the best experience, and we love knowing yours was no different. Thank you again! - Dan P 🛻"
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Avery Rosinski

March 23, 2026

5  out of  5
rating by Avery Rosinski
"Adam was very helpful and great at explaining different options!"
We responded:
"Hi Avery, we're delighted to hear about your experience with Adam and our office! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the future. We're here for you anytime! - Dan Pfeifer 🛻"