State Farm® Insurance Agent Dan Pfeifer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ironjanicki
October 31, 2024
5
out of
5
rating by ironjanicki
"Phenomenal service. Fast, efficient, friendly. I highly recommend this agency!!!"
We responded:
"Thank you for your feedback! We're so glad to hear that our team could provide such a quick and friendly experience. We appreciate your recommendation! - Dan Pfeifer State Farm Insurance Agent in Washington"
Robert_Knows
October 13, 2024
5
out of
5
rating by Robert_Knows
"Can't get better rates or service anywhere else. They always have the answers you need."
We responded:
"Thank you, Robert! We're thrilled to hear that you're satisfied with our service and support. We're always here to help with any questions you have! We appreciate your trust in us! - Dan Pfeifer State Farm Insurance Agent in Washington"
Don M
October 8, 2024
5
out of
5
rating by Don M
"Very easy swap of vehicles and Janie’s was very pleasant to talk with."
We responded:
"Thank you, Don! We're happy to hear that the vehicle swap was easy and that Janie provided a pleasant experience. We're always here to make things simple and enjoyable for you! - Dan Pfeifer State Farm Insurance Agent in Washington, IL"
Barb Skinner
September 17, 2024
5
out of
5
rating by Barb Skinner
"Adam thank you for everything you did to give me good auto coverage you were very helpful, thanks again Barbara"
We responded:
"Thank you, Barbara, for your kind words! 🚗 We're so glad to hear that Adam was able to help you find the right auto coverage. Your satisfaction is important to us, and we're always here if you need anything else. Thanks again for choosing us! - Dan Pfeifer State Farm Insurance Agent in Washington 🙌"
Terri Blum
August 16, 2024
5
out of
5
rating by Terri Blum
"I can't believe the difference in rates and in the way we have been treated. Everyone whom we have spoken with at this office has been so patient and respectful. Our new rate is half what we used to pay! So grateful!"
We responded:
"Terri, thank you for your wonderful feedback! It’s our priority to provide a welcoming and respectful experience. We’re so glad you felt that with our team. If you need anything, we’re just a call away! – Dan Pfeifer State Farm "
Leslie Kelly
August 14, 2024
5
out of
5
rating by Leslie Kelly
"Adam was very patient helping me transfer over my existing auto, travel trailer and homeowners policies and setting up new coverage on a classic car, we were just gifted. We were able to increase our vehicle coverage, obtain umbrella insurance and still save money by switching from GEICO to State Farm. Adam was so patient explaining all of the ins and outs of everything in the insurance world to me. And let me just say I had a lot of questions. He took time explaining what certain coverages meant and never tried to add coverage that I didn’t need. We hadn’t switched insurance companies because luckily we haven’t had to use it (knock on wood) but when we acquired the new vehicle we decided to shop around and look at rates. Honestly, we should have done this years ago because my complacency has been costing us a lot of money around $1000 a year. And at the end of the day and after being loyal GEICO customers for 11 years they didn’t even care that we left. Adam was so incredibly helpful, patient and kind. I am so happy we made this change and now have someone local we can go to for our insurance needs, ones that actually show they care about the people they insure!"
We responded:
"Leslie, I can’t thank you enough for your kind words and detailed feedback! I’m so pleased I could help with transferring your plans and setting up coverage for your new classic car. I'm so happy you decided to make the switch to our office. I understand how important it is to know what your insurance covers, and I’m happy we could provide the explanations for you. Having someone local to turn to makes all the difference, and I’m here to support you with anything you need. Please reach out anytime you have questions or need assistance! – Dan Pfeifer State Farm Agent"
Chris Kopinski
August 12, 2024
5
out of
5
rating by Chris Kopinski
"They are always helpful in understanding my insurance needs and provides great service"
We responded:
"Thanks, Chris, for your 5-star review! Please reach out if you have any questions! Thanks for being a State Farm good neighbor! - Dan Pfeifer State Farm Insurance Agency "
Jordan Duby
August 12, 2024
5
out of
5
rating by Jordan Duby
"Brian was very helpful and thorough when answering questions, helped me get better insurance at a better price than what I was paying, and glad that now when I have questions I know they will get answered and explained in a way that makes me feel like they really care and doesn’t leave me confused"
We responded:
"Thank you for your feedback! I’m glad to hear that Brian was able to assist you effectively and provide clarity on your insurance needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help! - Dan Pfeifer State Farm Insurance Agent "
Logan Schumacher
July 31, 2024
5
out of
5
rating by Logan Schumacher
"Very knowledgeable and helpful with your insurance needs"
We responded:
"Logan, thank you for sharing your positive experience. We're delighted to hear that you found our team knowledgeable and helpful. Don't hesitate to contact us if you need any more assistance. – Dan Pfeifer State Farm Agency in Washington "
Nicole
July 30, 2024
5
out of
5
rating by Nicole
"I switched to Dan Pfeifer after years with another company that kept raising my rates and were hard to reach on the phone and in person. I've only been with State Farm since January 2024, but have been very satisfied with them thus far. Rates are the lowest I've had in years. The staff are all very friendly and helpful. I also use the drive safe and save app, which helps keep costs down. I signed up for a term life insurance policy with Adam from Dan's office today, and he was wonderful to deal with and walked me through the entire process. Any time I have called, text, or emailed with questions the response time is VERY quick and it's so nice to get real live people to respond versus the automated I've dealt with at other companies. The best part, they're local! I like the peace of mind knowing my agents office is close by and not located in another state or country."
We responded:
"Thank you, Nicole, for your detailed and positive review! We're thrilled to hear you're satisfied with our service and prices. It's great to know that Adam and our team have been helpful and responsive. We appreciate your trust in us and look forward to continuing to serve you locally! - Dan Pfeifer State Farm Insurance Agent in Washington 😊"
Kevin Janson
July 27, 2024
5
out of
5
rating by Kevin Janson
"Very helpful very kind and most of all Courtesy worked with me got everything set up over phone do to my busy schedule and was ready for me when I showed up to sign the paperwork and was a lot cheaper than anyone else with the coverage I needed for both cars and my house"
We responded:
"Thank you, Kevin! We're delighted to hear that you found our team helpful, kind, and accommodating. It's great to know we could provide you with the coverage you needed at a competitive price. Your satisfaction is our priority! - Dan Pfeifer State Farm Insurance Agent"
Sandra Adamchak
July 25, 2024
5
out of
5
rating by Sandra Adamchak
"I would give Shay a 5 star review he is wonderful"
We responded:
"Thank you for the review and for sharing some kind words regarding the level of customer service received while working with Shay! If we can help with any questions that you may have in the future, feel free to call, text, or email us at any time, Sandra! We're always more than happy to help. - Dan"
Keith Diegel
July 23, 2024
5
out of
5
rating by Keith Diegel
"Adam was very helpful and easy to work with."
We responded:
"Thanks Keith for your review! Glad Adam was able to help you with all of your insurance needs! Welcome Good Neighbors! - Dan Pfeifer State Farm "
mizharley61
July 23, 2024
5
out of
5
rating by mizharley61
"Always great customer service. The agents are very knowledgeable & understanding of your needs."
We responded:
"Thanks for leaving us a 5 star review! Glad to hear about your outstanding experience with our staff! - Dan Pfeifer State Farm Insurance"
Terri A
July 22, 2024
4
out of
5
rating by Terri A
"I asked for a physical copy of my insurance card to be sent to me and what I got was an email copy...."
We responded:
"Thank you for your review, Terri. For your convenience, we actually emailed and mailed your ID cards to you, but the email made it to you first. Please reach out to (309) 444-2192 if there is anything else we can do to assist you, and thanks again for being with us. - Dan Pfeifer State Farm Insurance Agent in Illinois” "
Steve Little
July 19, 2024
5
out of
5
rating by Steve Little
"Brian always goes over and above in ensuring my insurance coverage and needs are addressed. Brian answers questions about my coverage in simple, yet an effective way. Brian alway has me extremely satisfied by the end of every interaction! Brian, thank you for your patience, support, thoughtful demeanor and professionalism."
We responded:
"Thank you, Steve! We're thrilled to hear that Brian consistently goes above and beyond to address your insurance needs and provides clear, effective answers. If you have any more questions or need further assistance, feel free to stop by. We appreciate your kind words and will definitely be passing them along! Dan Pfeifer State Farm Insurance Agent in Pekin "
MzLisa _ethniciti21
June 18, 2024
5
out of
5
rating by MzLisa _ethniciti21
"Sales agent Dan followed up on my initial request very promptly. He was personable and thoroough. I will definitely refer my friends & family."
We responded:
"Thank you for your wonderful review! We're delighted to hear that we were able to provide prompt, personable, and thorough service. Your referrals mean a lot to us, and we look forward to assisting your friends and family with the same level of care. – Dan Pfeifer State Farm Insurance Agent"
michelle burks
June 18, 2024
5
out of
5
rating by michelle burks
"Brian did an awesome job and got what we wanted. Thank you so much"
We responded:
"Michelle, thank you for your kind words about Brian! We're pleased to hear that he did an awesome job. If you need any further assistance or have any questions, please let us know. - Dan Pfeifer State Farm Insurance Agent"
Joyce Starcher
June 11, 2024
5
out of
5
rating by Joyce Starcher
"Brian was an excellent resource for me. I have moved from Ohio to Illinois. He helped me understand the changes in my polices and I am grateful. Thank you, Brian! 😊"
We responded:
"Thank you Joyce for your five star review! So glad to hear that Brian was able to assist you with all of your insurance needs! If you have any questions please give us a call! Thanks- Dan Pfeifer State Farm Insurance Agency "
Jeri Cooley
May 22, 2024
5
out of
5
rating by Jeri Cooley
"Professional and knowledable."
We responded:
"Thank you, Jeri, for your 5 -star review! We are happy to hear that you enjoyed your service provided and that it was professional and knowledgeable. We strive to provide our customer with the best service possible. Thanks- Dan Pfeifer State Farm Insurance Agency "
Felicia Burnette
May 20, 2024
5
out of
5
rating by Felicia Burnette
"Excellent Representative, kind & personable & knowledgeable..I recommend his service Thanks for your help Adam 😄"
We responded:
"Thanks, Felicia, for your 5-star review! Glad too hear of the great experience you had with Adam, and how he was able to help you with all of your insurance needs! Let us know if you have any questions and we would be happy to help you with all of your insurance needs!- Dan Pfeifer State Farm Insurance "
Caleb Liegey
May 20, 2024
5
out of
5
rating by Caleb Liegey
"Brian has been extremely helpful, timely, personable, & willing to go above & beyond to help with all my insurance needs as I moved across state lines. Highly recommend Brian & Dan’s whole office to anybody in the area."
We responded:
"Thank you, Caleb, for your wonderful review! I am glad that Brian was able to help you and was able to go above and beyond! Congrats on moving and please reach out anytime and we can help you with any insurance needs! - Dan Pfeifer State Farm Insurance Agency "
Ben Riddle
May 3, 2024
5
out of
5
rating by Ben Riddle
"I have to say, that I am well pleased with my experience, with my experience at State Farm today. Hats off to Shay, who was my agent. Well done sir! I was squared away in an appreciable amount of time and felt like I was given what I needed for a solid understanding of my policy. Highly recommended!"
We responded:
"Thank you so much for your kind words, Ben! We're thrilled to hear that you had a positive experience with Shay at the Dan Pfeifer State Farm Agency. Providing excellent service and ensuring our customers feel informed and supported is our top priority. We truly appreciate your recommendation and look forward to continuing to meet your insurance needs in the future. Thank you for choosing us! "
Shelby Long
April 24, 2024
5
out of
5
rating by Shelby Long
"I highly recommend this office. Brian is always going above and beyond to find answers to questions asked & makes sure you understand the process before moving forward. Great communication & great customer service!"
We responded:
"Thank you, Shelby, for recommending our office! Brian is dedicated to providing excellent service and ensuring our customers fully understand the insurance process. We appreciate your kind words and look forward to assisting you with any future insurance needs. Call or stop by our office anytime! - Dan Pfeifer State Farm Insurance Agent"
Jeremy Casper
April 24, 2024
5
out of
5
rating by Jeremy Casper
"Brian took the time to go over 3 policy’s with us in person and really worked through what we needed. This seemed to be a difficult task with our previous insurance agency and Brian simplified it and made us understand what we needed which is why we switched to State Farm."
We responded:
"Jeremy, thank you for sharing your experience with Brian. We're thrilled to hear that he took the time to thoroughly discuss your policies and simplify the process for you. We're glad to have you as part of the State Farm family, and please feel free to reach out if you have any further questions or need assistance. - Dan Pfeifer State Farm Insurance Agent"